Frequently Asked Questions
Check these important information before booking your retreat with us for a smooth and enjoyable experience
Travels
The retreat
Bookings
Airlines
Travels
How to get to Origin Hotel ?
There are many flights from JAKARTA to LOMBOK or BALI to LOMBOK ( only 40 min ), it's convenient and so easy, this is the best solution.
If you need an airport pick up, let us know we will organize it for you
Is your passeport valid ?
A passport valid for more a minimum of 6 months is required to travel internationally
Is travel insurance necessary ?
We request that all participants have a valid travel insurance that covers activities such as surfing and any potential emergencies or unforeseen circumstances during the retreat. It is important to review your insurance policy to ensure it provides adequate coverage. Book your insurance on the same date of the retreat booking, in case of a last minute cancellation.
Which plugs to bring for Indonesia ?
In Indonesia, the standard plug type is Type C and Type F. Type C plugs have two round pins, while Type F plugs have two round pins with two earth clips on the side. Depending on your home country's plug type, you may need a travel adapter to use your electronic devices in Indonesia. It is recommended to bring a universal travel adapter that can accommodate various plug types to ensure compatibility with Indonesian power outlets.
The retreat
Can i rent a longboard for the week ?
Yes we have great longboard for rent, we recommend you to bring your own but if it is really not possible for you do not worry ! Just add the longboard rental at check out.
What surf level is this retreat for ?
Whether you're a beginner, intermediate, or advanced surfer, our retreat is designed to provide an inclusive and fulfilling experience for everyone. Join us and unlock the joy of riding the waves, regardless of your surfing expertise.
For our MENTAWAI RETREAT, we welcome intermediates to advanced surfers
Is this retreat only for woman ?
Our retreats are open to mens and woman's of all ages providing a welcoming and inclusive experience for all. It's never too late to learn how to surf and grow your surf confidence like never before
What is the schedule for the first and last day ?
On the first day we will meet at the hotel around 2pm for welcoming drinks and introduction, followed by a nice sunset and dinner. On the last day we will have breakfast together and say goodbye after a week of pure happiness
What is essential to bring ?
• Sunscreen and Zinc
• Surf hat / confortable swimwear / long sleeve rash guard / spring suit
• Dry bag 5L
• Confortable and cozy clothing
• Water bottle
• Wax
• Mosquito spray
• Small medicine kit
What is included in the surf retreat package ?
Our surf retreat is all inclusive ! The package includes accommodation, surf lessons or guided sessions, daily meals, and additional activities such as yoga , sound healing sessions, cultural workshops, and excursions to explore the beauty of Lombok.
What is the average group size at the retreat ?
To ensure a personalized experience, we keep our group sizes small. This allows our instructors to provide individual attention and tailor their guidance to each participant's needs. The group size typically ranges from 8 to 10 participants.
Are there age restrictions for the retreat ?
Participants must be at least 18 years old to join our surf retreat. However, exceptions may be made on a case-by-case basis, so feel free to reach out to us for further inquiries.
Where do we stay ?
We are staying at ORIGIN LOMBOK RESORT, we will meet there on the first day of the retreat at 2 pm for introduction and welcoming drinks.
Bookings
How to secure my spot ?
Simply choose the experience that you wish to join and check out with a payment plan or a simple deposit.
Can i get a refund for my booking ?
We understand that unexpected circumstances can arise, but please note that our retreat bookings are non-refundable. This policy allows us to maintain the integrity and quality of our services, ensuring that we can provide the best possible experience for all participants.
Can I exchange my spot for another retreat ?
We keep the right to adapt this request to each guest and situation. Any request exchange must be done minimum 90 days prior to the retreat, has to be exchange for a retreat within a period of 6 months.
Airlines
Which airlines to reach BALI/LOMBOK ?
A few airlines to reach Bali / Lombok :
Singapore Airlines
Qatar Airlines
KLM
Emirates
Jetstar
Airsia
For Jakarta - Lombok : Garuda Airlines
For Bali - Lombok : Citilik / Lion Air